We are fortunate to have a phenomenal team at Keystone Bluffs. Our leadership team meets every morning Monday-Friday to review the events of the day, and to assure every department is aware of the events of the day and week.
We have a team comprised of nursing, dietary, housekeeping, maintenance, office support, activities, salon services, and administration. Together, we work to assure our seniors have a great place to live, work and visit.
As a 24 hour operation, we are dedicated to finding great staff. Staff who are passionate about making a difference in the lives of those they serve. Staff who are responsible. Staff who show up for work. Staff who are mature and able to display compassionate to the changing needs of our seniors. Staff who care.
As the CEO of our organization and on-site Administrator, I was once an aide myself and realize the hard work it takes to care for seniors. However, it is still the most rewarding job I have ever had. I learned so much from every senior I ever cared for. We have been blessed with amazing staff. Our statistics show this. While the industry has turnover that averages 50%, our averages are closer to 8%. This is amazing. I am grateful and humbled by each and every employee who works at Keystone Bluffs. Each employee knows they have a critical role to play to make a difference daily. They realize the importance of how I speak in their employee newsletters to "Let their light shine". Every shift, and every day.
We support our staff to further their education, and if and when the time is right to spread their wings, we encourage them for their degree. We have promoted many from within. We have several nurses who over the years started as an aide, and then became a LPN, then a RN, and then a RN leadership in our organization. We have an Activity Director who has been with us since we opened in 2000, and I think that says a lot.
We work hard and we have fun at work. Beautiful buildings are great, but it is truly great staff that make something great. Great care is what will always matter in the end. This is timeless. Call me old-fashioned, but nothing can replace the heart of a caregiver. Nothing.
Natalie Zeleznikar, CEO